Case Studies
After Hours Customer Support
Nature of Business: Online Bridesmaid Dress Reseller located in the Midwest
Problem To Solve: Needed support beyond 9:00 AM – 4:00 PM, as most brides shop for dresses AFTER work hours
Solution: Hire an after-hours team to work from 4:00 PM – Midnight to help convert visitors to the site
| Current US salary | $38,000 |
| “All-in” cost with taxes and benefits | $46,000 |
| “All-in” Cost from MCVO Talent Outsourcing Services* | $22,000 |
Savings |
$24,000 per person |
Senior Web Developer
Nature of Business: Manufacturer of Wedding Albums in Chicago
Problem To Solve: Reduce cost by hiring a Senior Developer in the Philippines
Solution: Hire a remote developer familiar with their preferred programming language
| Typical US salary | $95,000 |
| “All-in” cost with taxes and benefits | $110,000 |
| “All-in” Cost from MCVO Talent Outsourcing Services* | $36,000 |
Savings |
$74,000 |
Controller
Nature of Business: Manufacturer of Wall Decor located in the Midwest
Problem To Solve: Reduce cost in Accounting Department
Solution: Hire a remote controller fluent in Quick Books
| Current US salary | $60,000 |
| “All-in” cost with taxes and benefits | $68,000 |
| “All-in” Cost from MCVO Talent Outsourcing Services* | $24,000 |
Savings |
$44,000 |
Technical Customer Support
Nature of Business: Software company in Southern California
Problem To Solve: Need a support person to help transition clients from old to new platform
Solution: Hire a technical support person to call on clients to help with transition
| Current US salary | $42,000 |
| “All-in” cost with taxes and benefits | $51,000 |
| “All-in” Cost from MCVO Talent Outsourcing Services* | $24,000 |
Savings |
$27,000 |
Quality Assurance for Technology Company
Nature of Business: Photographing pre-owned cars to be sold online – based in NY
Problem: Reduce cost in positions to ensure that all photos and descriptions are accurate
Solution: Hire a team that can work 24/7 to QA daily volume of work
| Current US salary | $42,000 |
| “All-in” cost with taxes and benefits | $51,000 |
| “All-in” Cost from MCVO Talent Outsourcing Services* | $24,000 |
Savings |
$27,000 |
Photo and Video Editor for Weddings
Nature of Business: Professional Wedding Photography Company in Metro Detroit
Problem: Needed a 3rd editor to handle additional volume and provide contingency
Solution: Hire an experienced photo and video editor familiar with US weddings
| Current US salary | $38,000 |
| “All-in” cost with taxes and benefits | $44,000 |
| “All-in” Cost from MCVO Talent Outsourcing Services* | $18,000 |
Savings |
$26,000 |
*another benefit of outsourcing is the removal of liability. Outsourced employees are contractors and therefore remove much of the risk associated with employees.
