Did you know that many IT companies, even those as huge and established as Google, also take advantage of offshoring and outsourcing? IT outsourcing is the business practice wherein IT companies employ the services of third-party providers. It allows businesses to improve efficiency while saving on operational costs. In today’s blog, we take a closer look at IT outsourcing and how a business process outsourcing company like MCVO can help you reap its benefits.
IT Outsourcing: The Most Commonly Outsourced IT Functions
1. Customer Support and Help Desk Support
IT companies have customers and they may need support from time to time. Aside from customers, the company’s employees also rely on support teams. IT companies can choose to outsource customer service and IT help desk support to 24/7 call center outsourcing companies.
2. Data Entry and Database Management
IT businesses utilize data heavily. To maintain efficiency in terms of cost and productivity, they can also outsource data entry and database management.
3. Network Administration
IT companies also depend heavily on connectivity and networking. They can count on remote network administrators who can ensure timely support and fixing of issues.
4. Software Development
IT companies rely on software to function. If they need to develop proprietary software for internal use or for producing software products, they can also outsource software development services.
5. Web Development
IT businesses need to be “out there.” Having a website is necessary. They can outsource web development for making a custom website.
6. Digital Marketing
Any website is useless without proper and effective digital marketing. IT businesses that don’t have the talent to handle it can simply outsource digital marketing to BPO companies in the Philippines.
Benefits of IT Outsourcing
Generally, there are many benefits to outsourcing and these also apply to IT offshoring. With IT outsourcing, you can:
- Get access to experienced talents and scale up your team as needed
- Save on operational costs
- Flexibility in functions
- Business development
- Streamlined recruitment and onboarding
- Enhanced quality overall
For Your IT Outsourcing Needs, Trust MCVO
MCVO Talent Outsourcing Services offers a wide range of outsourced IT services. Book a call today so we can talk about your IT outsourcing needs.
