Job Description:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Contacting prospects via phone (and follow-up via email)
- Updating activities in Google Doc and eventually into the client’s CRM
- Create call lists by contacting licensing authorities in states as directed (we’ll need guidance from the client here)
- Communicate with Client Manager and technical staff and escalate outstanding issues when required.
- Identify issues that cannot be resolved remotely in a quick and efficient manner.
Key Qualifications:
- 2-3 years of demonstrated success as a Telemarketer
- Excellent English speaker and phone voice, must speak with similar American or neutral accent 9 of 10
- Good computer skills
- Stamina – able to maintain enthusiasm for outreach 8 hours/day
- Coachable – able to implement coaching tips in order to improve performance
- Reliable, and willing to work “night shift” in Philippines
